Privacy Policy

1. Introduction

Temple Keepers ("we," "us," "our," or "the Company") is a faith-based health coaching ministry dedicated to helping you honor God and find freedom through your health journey. We operate the Temple Keepers website located at thetemplekeepers.com (the "Website") and the Temple Keepers mobile application (the "App"). This Privacy Policy explains what information we collect through the Website and App, how we use it, the choices you have, and the safeguards we have in place to protect it.

2. Information You Provide Directly

We collect information that you voluntarily provide when you create an account, communicate with us, or use features of the App.

• Account & Profile Information: Your name, email address, password, profile photo, and any other details you choose to add to your Temple Keepers profile.
• Communication Information: Messages, support requests, and other correspondence you send us, including information you provide when submitting a contact or support form (such as your name, email, optional phone number, and the details of your question or issue).
• Preferences & Settings: Notifications preferences, language, and similar settings you configure in the App.

3. Health, Fitness, Nutrition, Habit & Coaching Information

To deliver personalized faith-based coaching, you may voluntarily share health-related information through the App. This may include:

• Weight, body measurements, and body-composition entries you log.
• Fitness activity, workouts, and movement you record or import.
• Nutrition, meals, and food logs you enter manually or import from connected services.
• Habits, daily check-ins, goals, and progress notes you track.
• Coaching responses, journal entries, and reflections you choose to share with your coach or within the community.

You are never required to share health information to use the App's general features. Where you do provide it, you do so voluntarily, and we treat it as described in this Privacy Policy. We do not use your health information to make automated decisions about your eligibility for goods, services, or employment.

4. App, Device & Usage Information

When you visit the Website or use the App, we and our service providers automatically collect certain technical and usage information:

• Device type, operating system and version, unique device identifiers, browser type, and screen resolution.
• App version, language, time zone, and crash or performance logs that help us diagnose technical issues.
• Usage data such as the features you use, content you interact with, frequency of use, and approximate location derived from IP address.
• Information collected when you grant permission, such as camera or photo access used to upload profile pictures or progress photos. You can manage these permissions in your device settings at any time.

5. Cookies & Analytics

The Website uses cookies and similar technologies to operate properly, remember your preferences, and understand how visitors use our services. Cookies are small data files stored on your device. We use:

• Essential cookies required for core Website functionality, such as keeping you logged in.
• Analytics cookies that help us understand aggregate usage patterns so we can improve our content and features.

Most mobile devices do not use browser cookies in the same way, but the App may use analogous identifiers for analytics. You can control or disable non-essential cookies through your browser settings; some features may not function properly if you disable essential cookies.

6. How We Use Your Information

We use the information we collect to:

• Create and manage your account and provide access to the App.
• Deliver, personalize, and improve our coaching programs, content, and features.
• Process transactions and manage your membership or subscription.
• Send you administrative messages, support responses, and communications about your account or coaching.
• Send newsletters, updates, and promotional materials (you may opt out of marketing communications at any time using the unsubscribe link or by contacting us).
• Troubleshoot, secure, and maintain the Website and App, and respond to support requests.
• Analyze usage trends and improve performance, usability, and safety.
• Comply with our legal obligations and protect our rights and the safety of others.

7. How Information May Be Shared

We do not sell your personal information. We may share information with service providers and platform partners who support the Website, App, payments, communications, scheduling, coaching, and analytics, under contracts that require them to protect your information and use it only for the purposes we specify. These may include:

• Platform & Hosting Providers: Services that host, operate, and maintain the Website and App infrastructure.
• Payment Processors: See the Payment Information section below.
• Communications Providers: Services that help us send emails, text messages, and other notifications to you.
• Scheduling & Booking Providers: Services that support appointment or session scheduling, where applicable.
• Coaching & Community Tools: Platforms that help deliver coaching content, group features, and messaging.
• Analytics Providers: Services that provide aggregate usage and performance analytics.

We may also disclose information when required by law, legal process, or government request; to protect our rights, property, or safety; or in connection with a merger, acquisition, reorganization, or sale of all or part of our business, subject to the protections described in this Privacy Policy.

8. Payment Information & Payment Processors

When you purchase a membership, subscription, or other paid offering, payment is processed by third-party payment processors (such as your app store's in-app purchase system or our payment platform partner). We do not collect or store your full payment card numbers on our servers. The payment processor receives and handles your payment information directly, subject to its own privacy policy and security standards. We may receive confirmation that a transaction has completed along with limited transaction details (such as the last four digits of your card, transaction date, and amount) needed to provide support and maintain records.

9. Your Rights & Choices

Subject to applicable law, you may have the right to access, correct, update, or delete the personal information we hold about you, and to object to or restrict certain processing. Depending on where you live, you may also have rights to data portability and to withdraw consent where we rely on your consent.

• Account access: You can view and update much of your profile information within the App's settings.
• Marketing: You can opt out of promotional emails using the unsubscribe link in those messages or by contacting us.
• Device permissions: You can manage permissions (camera, notifications, etc.) in your device settings.
• Account deletion: You may request deletion of your account and associated information by emailing [email protected]. We may retain certain information as required by law or for legitimate business purposes.

To exercise any of these rights, contact us using the information in the "Contact Us" section below.

10. Security

We take reasonable administrative, technical, and physical measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include secure data transmission and storage, access controls, and regular review of our practices. However, no system is completely secure, and we cannot guarantee the absolute security of your information. You also play a role in protecting your account by keeping your password confidential and logging out of shared devices.

11. Data Retention

We retain your information for as long as your account is active or as needed to provide the services. After your account is closed, we may retain information for a reasonable period to comply with legal obligations, resolve disputes, enforce our agreements, and protect our rights. When information is no longer needed, we delete it or anonymize it so it can no longer be associated with you, unless law requires otherwise.

12. Children & Minors

The Website and App are not intended for children under the age of 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it. Minors who use the App should do so with the involvement and consent of a parent or guardian.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will post the updated policy on the Website and App and update the "Last updated" date above. We encourage you to review this Privacy Policy periodically. Your continued use of the Website and App after changes are posted constitutes acceptance of the revised policy.

14. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or your personal information, please contact us:

• By email: [email protected]
• By phone: (888) 789-5337 (Mon–Fri, 9am–5pm EST)

We are committed to responding to your privacy-related questions promptly and helping you understand and exercise your rights.